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Speech technology

Speech technology

The Phonetic Pronunciation Package

The complexity and sophistication of speech technology deployments increase daily. The popularity of personal assistants, such as Apple's Siri, has raised the bar – customers expect higher quality, responsiveness and accuracy among a wider array of services. Misrecognition of spoken names and garbling street locations, businesses names and specialized vocabularies are common complaints about speech understanding systems. Due to their sheer quantity, vastly diverse etymologies, hard-to-predict assimilation and highly idiosyncratic pronunciation that often contradict phonological patterns, names are a key technological challenge.

Our researchers have been successfully improving speech accuracy for 30 years. In the fields of health care, call centers, credit verification, transaction processing, security, appointment reminders, smart phones and more, our Phonetic Pronunciation Package provides vendor-independent name pronunciations of the highest quality and accuracy. Representative client feedback includes:

  • "Generated better pronunciations 3.4 times more often than our own." – Leading search-engine company
  • "Retrievals rated 'excellent' for more than 92% of our listings."  – Major wireless vendor
  • "At least as good as pronunciations hand-created by our linguists." – Primary TTS vendor

Based on the highly acclaimed pronunciation modules within our Orator speech system, the unparalleled accuracy of our Phonetic Pronunciation Package develops name dictionaries of truly exceptional accuracy for automated speech recognition (ASR) and transforms your synthesizer into a best-in-class name maven.  

Applications of the Phonetic Pronunciation Package tool include patient appointment and refill reminders, personalized outbound calling, credit contacts, automated directions, auto attendants, smart phone intelligent personal assistants, and more.

Learn more about our Phonetic Pronunciation Package.

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